This privacy policy outlines what “we” Quidos Cleaning Services collect your data.

Your privacy is important to us.

This privacy policy explains what personal data Quidos Cleaning Services collects from you, through our interactions with you and how we use that data.

This privacy policy applied to Quidos Cleaning Services interactions with you and the services listed below:

Personal Data we collect

How We Use Personal Data

How to Access & Control Your Personal Data

Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of Quidos Cleaning Services.

Personal Data That We Collect – Privacy Policy

Quidos Cleaning Services collects data to operate effectively and provide you with services best suited to your individual needs.

You have choices about the data we collect.  When you are asked to provide personal data, you may decline, but if you choose not to provide data that is necessary to deliver our services in full to you, the service delivered may be limited.

The data we collect depends on the context of the services you require to be delivered from our company, the choices you make, including protecting your privacy, and the products and services you use.  The data we collect can include the following:-

Name and Contact Data- We collect your first name and last name, e-mail address, postal address, telephone number and other similar contact data.

How We Use Personal Data

Quidos Cleaning Services uses the data we collect for three basic purposes:

In carrying out these purposes we collect data to give you information about our services.

Providing and improving our products

We use data to provide and improve the services we offer and to improve essential business operations. This includes delivering our services, maintaining & improving the performance of our Services and products, developing our customer service, conducting research and providing customer support.  Examples of such uses include the following:

Providing Services- we use data to carry out your instructions with us and to provide our services to you.

Client support – We use data to provide customer care and support services.

Provision of Services – We use data to provide the services that have been agreed with you.

Service Improvement – We use data to continually improve our services to you.

Business Operations – We use data to develop, analyse and feed into business intelligence that enables us to operate, protect and make informed decisions and report on the performance of our business.

Communications – We use data we collect to communicate with you and personalise our communications with you.

Reasons We Share Personal Data – Privacy Policy

We share your personal data with your consent.

We will access, transfer, disclose and preserve personal data when we have a good faith belief that doing so is necessary to:

Comply with applicable law or respond to valid legal processes, including from law enforcement or other government agencies;

Protect our customers, for example, to prevent spam or attempts to defraud users of our services;

Operate and maintain the security of our services, including to prevent or stop an attack on our computer systems or networks; or

protect the rights or property of Quidos Cleaning Services, including enforcing the terms governing the use of our services;

How to Access & Control Your Personal Data

You can request to view, edit or delete your personal data by contacting our office, in writing, at Suite One, Penrhos Manor, Oak Drive, Colwyn Bay, United Kingdom, LL29 7YW .

Cookies – Privacy Policy

Our website uses cookies which are small text files that originate from us and are stored on your computer or website server. They do not retrieve information about you that is stored on your hard drive and do not corrupt or damage your computer or computer files. They help us identify website visitor behaviour and visitors’ particular preferences.

The table below explains the cookies we use and why.

Cookie Name Purpose More information
Google Analytics _utma_utmb_utmc_utmz These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Credit Card details

Quidos Cleaning Services will never ask for Credit Card details and request that you do not enter them on any of the forms on Quidos Cleaning Services website.

External Sites

 

Quidos Cleaning Services is not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.

Remember The Risks Whenever You Use The Internet

While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to Quidos Cleaning Services and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition, other Internet sites or services that may be accessible through Quidos Cleaning Services have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies.

Other Important Privacy Policy Information

Below, you will find additional privacy information that you may find important.

European Privacy Rights

Quidos Cleaning Services adheres to applicable data protection laws in the European Economic Area, which if applicable includes the following rights:

If the processing of personal data is based on your consent, you have a right to withdraw consent at any time for future processing;

You have a right to request from us, a “data controller” as defined in the law, access to and rectification of your personal data;

You have a right to object to the processing of your personal data; and

You have a right to lodge a complaint with a data protection authority.

When we process personal data about you, we do so with your consent and/or as necessary to provide the services/products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests of Quidos Cleaning Services as described in the “How We Use Personal Data” and “Reasons We Share Personal Data” sections above. When we transfer personal data from the European Economic Area, we do so based on a variety of legal mechanisms, as described in “Where We Store and Process Personal Data” below.

Security of Personal Data

Quidos Cleaning Services is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities held within two locations within the UK. When we transmit highly confidential data over the links to cloud apps into one app which your client can download.

Where We Store and Process Personal Data

Personal data collected by Quidos Cleaning Services will be held securely and we take steps to ensure that the data we collect under this privacy policy is processed according to the provisions of this privacy policy and the requirements of applicable UK & EU law.

Our Retention of Personal Data – Privacy Policy

Quidos Cleaning Services retains personal data for as long as necessary to provide the products and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly. The criteria used to determine the retention periods include:

How long is the personal data needed to provide the products and operate our business?  Is the personal data of a sensitive type? If so, a shortened retention time would generally be appropriate.

Has Quidos Cleaning Services adopted and announced a specific retention period for a certain data type?

Changes to This Privacy Policy

We will update this privacy policy when necessary to reflect customer feedback and changes in our services/products. When we post changes to this policy, we will revise the “last updated” date at the top of the policy and describe the changes. If there are material changes to the policy or in how Quidos Cleaning Services will use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy policy to learn how Quidos Cleaning Services is protecting your information.

How to Contact Us

If you have a privacy concern, complaint or a question for the Data Controller of Quidos Cleaning Services, please contact us by using our Contact form for Quidos Cleaning Services.

Unless otherwise stated, Quidos Cleaning Services is a data controller for personal data we collect through the services/products subject to this privacy policy.

Our address is Quidos Cleaning Services, Suite One, Penrhos Manor, Oak Drive, Colwyn Bay, United Kingdom, LL29 7YW


Customer Reviews

Quidos Cleaning Services

Customer Reviews

Craig Archer February 2024

Google
Turned up exacatly when booked and put a shift in cleaning a very dirty kitchen that had not seen a bit cleaning for a long time
No issues

Sarah Beales March 2024

Google
Peter and his team were wonderful - right from the initial enquiry, site inspection pre-cleaning, and completing what we felt was an enormous job. They were kind, understanding and sympathetic - fantastic bedside manner dealing with what was for us a traumatic experience. I can't rate them highly enough. They even offered on-going mental health support. More than 5 stars from us.

Jade Wyatt March 2024

Google
Tracy does a wonderful job maintaining the communal areas, I’m highly impressed with the standard she achieves!

Jade Britton 01/04/2024

Google
Tracey is our main cleaner on site at our company . She is amazing and definitely goes the extra mile for us . Super happy with every clean she has done for us so far . Will be recommending Quidos to everyone :)

Daniel Ward April 2024

Google
Had a full house clean done before putting a house on the market. Tracy has done a great job, very happy with her work.

Catherine Sutcliffe April 2024

Google
Fantastic end of tenancy clean. Amazed at how clean the house was, cleaner worked extremely hard and also did an oven clean. Would definitely recommend.

Phil Reed 13/06/2024

Google
Had these guys out to do a deep clean on my house yesterday and I can't stress enough how happy I am with it.
I started the ball rolling getting in touch via Facebook and Peter was really quick in getting back to me to set a date.
After the clean, the house looks Incredible I was really happy with it. I wasn't home at the time but noticed in the cameras that the boss turned up midway through the clean for a check which I thought was a nice touch.
A proper invoice was sent through as well which really gives this company a professional feel.
An absolute 5 star service and I'll be sure to use you again.

Rachel Edwards 22/08/2024

Google
The girls who came to clean were friendly and relaxed but more importantly have done a 5 star job on an end of tenancy clean on a 2 bed, 1 bath ground floor flat - everything looks new! Well worth the money, highly recommend. Communication was good with the manager in terms of booking and timings etc through Facebook messenger. Thanks team. Rachel

Raman Kaur 21/07/2021

Facebook
I am in the process of moving in to a 2 bed house. On Monday 19/7/21 I contacted so many cleaning companies who all said it would be 2-3 weeks before they will be able to give me a quote.
I came across Quidos cleaning services on Facebook Marketplace on and they came out and gave me a quote on the same day. 2 days later they have spent the whole day in the house which is now gleaming.
I would definitely recommend Quidos Cleaning. I wouldn’t have known where to start.
Thank you again 😀

Carly Kilford 10/06/2021

Facebook
Cj'z Hair & Beauty has now had its second three phase anti-viral sanitising treatment by Quidos Cleaning Services and I am over the moon with the service and the outcome. The health and safety was clearly explained and implemented and the salon was left sparkling and smelling amazing. Thankyou for a very professional service and we will look forward to seeing you next month. Highly recommended.
Read more...
Quidos Cleaning Services

Quidos Cleaning Services

Typically replies within an hour

I will be back soon

Quidos Cleaning Services
Hi There 👋
It’s Quidos Cleaning Services. How can we help you today?
Messenger Chat With Us